Reviews

An objective, external perspective strengthens the integrity and value of the review, assessment, and improvement of organizations, programs, and services. K&A blends the objectivity of an external review with the texture and depth offered by self-studies. Our reviews can encompass mission, organization, structure, leadership, administration, programs and services, resources, infrastructure, and operations; ultimately, their purpose is problem-solving and improvement.

Reviews are often informed by survey research. Those projects include individually tailored survey and research services to provide timely and high quality information with which to inform the conclusions of a review or recommendations for program improvement.

Many reviews include evaluation of organizational and operational effectiveness — how well a program, department, or division organizes and uses resources of all kinds (people, space and equipment, energy, ideas, money, goodwill, etc.) to accomplish its mission and goals.

K&A provides evidence-based reviews, including analysis, conclusions, and recommendations, regarding:

• Whole institutions, especially in the settings of leadership transitions and the need to respond to major changes in opportunities, challenges, or resources.
• Academic programs, including general education.
• Student Affairs/student life divisions, programs, and services — especially:
  
  • Divisional review and renewal, often to improve the learning environment, enhance learning outside the classroom, and strengthen the relationship between Academic and Student Affairs.
  • Health-related programs and services (integrated or independent health, counseling, and health promotion/prevention programs). K&A has provided national leadership in health-related programs for students for more than 25 years and has completed more than 80 reviews that have strengthened student health and/or counseling programs and services at a broad and diverse range of colleges and universities.
  • Career services

• Organizational structure, workflow and work process, positions and relationships among positions, efficiency and productivity, and assessment of operational results and outcomes.
• Feasibility analyses of proposed changes in organizational structure, partnership relationships, or programs and services.